Customer satisfaction is our highest priority. Because of that we allow returns for almost all items sold by us.
You have 14 calendar days to return an item from the date you received it. Please keep in mind that all returned products must be delivered to our warehouse within those 14 days.
To ensure a fast and hassle free return process please contact us before making any returns to us.
Below you can find detailed information on when and under which conditions we accept a return.
| You return: | You receive: |
|---|---|
| A replacement delivery or if no replacement is avaiblable a full refund |
| 75 % of the purchase price excluding shipping costs |
| A return is not possible if: |
|---|
|
The customer takes full responsibility for returning an item back to us safely. The customer is also responsible for any return shipping costs.
All returned items will be checked by one of our technicians to ensure that all parts are still in perfect working condition. Because of that it can take up to 14 days before a refund will be issued to you.
Please understand that a refund can only be issued to the same payment method and information as was initially used while making your payment to us.